Anglian Water Update - polite words fail me

I know how Munch felt now!

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Well, he came, he failed us, and he left! Apparently, the clip on the shower hose is not sufficient as we can undo the shower head, pull the hose through the clip and then put the hose down the toilet. Furthermore, the sign on the outside tap (declaring it to be unfit for drinking) is the wrong colour! Give me strength.

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What really irritates is that none of these requirements seem to be known outside the monopolistic walls of Anglian Water. Our plumber knows nothing about the rules, nor does the bathroom fitter, or indeed the supplier of all the bathroom stuff. Indeed, many manufacturers are making items that apparently do not comply with the British Standard that covers this area.

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Anglian Water have said they will supply me with a suitable green and black label (ours is red and black) but the suggestion about turning the bath round so the taps are at the other end produced my most withering of looks. Other options we could consider are of course moving the toilet or fitting a shower screen between the bath and the toilet bowl. Alternatively, we could drill into the new tiles and fit some awful clip to hold the hose away from the offending toilet. Do they really think that we want to rip out the bathroom and have it refitted, or damage the tiles?

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At least we have the concession that another visit is not necessary as long as we send photos of the changes we've made showing we now comply.

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Having thought about a purpose-made clip for the shower hose, or removing the shower altogether (but would they accept this?), plan B is to check the hose length of the existing hose and go for a shorter one. I'm tempted to make one that's six inches long and looks plain stupid just to make the point.

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Latest update - another call from Anglian Water who now say that we need another stopcock and drain plug on the top-up mains feed to the rainwater tank. Will it ever end? Still, its not their money they are talking about - its ours!

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Thoroughly hacked off of Clifton